Legal
These Terms and Conditions govern your use of the Mailbet platform. By registering an account or placing a bet on Mailbet, you confirm that you have read, understood, and agreed to everything set out below. Please read this document carefully before you start using the platform.
You must be 18+, one account per person, and all bets are final once confirmed. Full details below.
Key Points
Every player on Mailbet is permitted to hold one account only. Duplicate accounts are not allowed under any circumstances. If Mailbet detects multiple accounts linked to the same person, all accounts may be suspended and any balances held pending review. Register once, play fairly.
Mailbet strictly enforces a minimum age of 18 years for all registered players. Age verification may be requested at any point during your use of the platform. Accounts found to belong to underage players will be closed immediately and any funds returned to the payment source used for deposit.
Once a bet is confirmed on Mailbet, it cannot be cancelled or amended. The bet slip confirmation screen shows all details including odds, stake, and potential return before you submit. Review everything carefully before confirming, because once it's placed, the bet stands regardless of any subsequent changes to the event.
Mailbet processes withdrawals back to the same payment method used for the original deposit. If you deposited via bKash, your withdrawal will be sent to the same bKash number. This policy exists to prevent fraud and protect all players on the platform. Withdrawal requests are typically processed the same day they are submitted.
All bonuses and promotions offered by Mailbet are subject to their own specific terms, including wagering requirements, minimum odds, and time limits. These terms are published alongside each promotion. Attempting to abuse bonus offers — including through multiple accounts or coordinated betting — will result in the bonus being voided and the account reviewed.
Mailbet is operated for players in Bangladesh. It is your responsibility to ensure that using an online betting platform is permitted under the laws applicable to you in your location. Mailbet does not accept registrations from jurisdictions where online betting is explicitly prohibited by law.
These Terms and Conditions ("Terms") apply to all users of the Mailbet platform, including the website at mailbet.vip and the Mailbet Android application. By accessing the platform, registering an account, making a deposit, or placing a bet, you confirm that you have read these Terms, that you understand them, and that you agree to be bound by them.
If you are using Mailbet on behalf of another person, you confirm that you have the authority to bind that person to these Terms and that they have also read and agreed to them. Mailbet reserves the right to update these Terms at any time. Continued use of the platform after any update constitutes acceptance of the revised Terms.
These Terms should be read alongside the Mailbet Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and Mailbet.
To use the full features of Mailbet, including placing bets and making deposits, you must register an account. Registration is free and open to individuals who meet the eligibility requirements set out in these Terms.
Mailbet reserves the right to decline any registration application without providing a reason. Accounts registered with false information may be closed at any time and any balance held pending investigation.
Mailbet may require you to verify your identity at any point, including at registration, before processing a withdrawal, or if unusual activity is detected on your account. Verification is a standard requirement for licensed betting platforms and is designed to protect both players and the platform.
When requested, you may be asked to provide one or more of the following:
Mailbet will process verification documents within a reasonable timeframe. Withdrawals may be held until verification is complete. Failure to provide requested documents within the specified period may result in account suspension.
Mailbet supports deposits and withdrawals via bKash, Nagad, Rocket, and other local payment methods available in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT). Mailbet does not charge fees on standard deposits or withdrawals, though your payment provider may apply their own charges.
All bets placed on Mailbet are subject to the specific rules applicable to the sport or game in question. General betting rules that apply across all markets on Mailbet are set out below.
For live in-play betting, odds update in real time and bets are accepted subject to the current state of the event. Mailbet may suspend in-play markets at any time without notice, particularly around key moments in a match such as goals, wickets, or timeouts.
Mailbet offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to the specific terms published alongside each offer, including wagering requirements, minimum odds, eligible markets, and expiry dates.
The following activities are strictly prohibited on the Mailbet platform. Engaging in any of these activities may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities where appropriate.
Mailbet reserves the right to suspend, restrict, or permanently close any account at its discretion. Reasons for account action include but are not limited to: breach of these Terms, suspected fraud, failure to complete verification, or activity that Mailbet considers harmful to the integrity of the platform.
If your account is suspended, Mailbet will notify you by email where possible and explain the reason for the action. You may be given an opportunity to respond before a final decision is made. In cases of serious breach, accounts may be closed without prior notice.
You may also request the closure of your own Mailbet account at any time by contacting customer support. Any remaining balance at the time of closure will be returned to your registered payment method, subject to verification requirements being met.
Mailbet is committed to promoting responsible gaming and providing tools that help players stay in control of their betting activity. We take this seriously — it's not just a legal requirement, it's something we genuinely care about.
If you are concerned about your own betting behaviour, or that of someone you know, please visit the Responsible Gaming page for more information and support contacts.
Mailbet collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection and use of your personal information as described in that policy. Your data is used to operate your account, process transactions, verify your identity, and comply with legal obligations.
Mailbet does not sell your personal data to third parties. Data may be shared with payment processors, identity verification providers, and regulatory authorities where required. All data is stored securely and protected with industry-standard encryption. For full details, please review the Privacy Policy.
All content on the Mailbet platform, including but not limited to the website design, logos, graphics, text, software, and game content, is the property of Mailbet or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the Mailbet platform for personal, non-commercial betting purposes. You may not copy, reproduce, distribute, modify, or create derivative works from any Mailbet content without prior written permission.
Mailbet provides the platform on an "as is" basis and makes no warranties regarding uninterrupted availability, error-free operation, or the accuracy of odds and results at all times. While Mailbet takes all reasonable steps to maintain platform reliability, temporary outages or technical issues may occur.
To the maximum extent permitted by applicable law, Mailbet's liability to you in connection with your use of the platform is limited to the amount of funds held in your account at the time the claim arises. Mailbet is not liable for indirect, consequential, or incidental losses arising from your use of the platform.
Mailbet may update these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, Mailbet will notify registered players by email or via an in-platform notification.
Your continued use of the Mailbet platform after any update to these Terms constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.
These Terms and Conditions are governed by and construed in accordance with the laws applicable to the jurisdiction under which Mailbet holds its gaming licence. Any disputes arising from your use of the Mailbet platform that cannot be resolved through customer support will be subject to the exclusive jurisdiction of the relevant courts.
Mailbet encourages players to contact customer support in the first instance to resolve any issues. Most account and betting disputes can be resolved quickly through direct communication with the support team.
If you have any questions about these Terms and Conditions, or if you need to raise a concern about your Mailbet account, please contact the support team. The Mailbet customer support team is available 24 hours a day, 7 days a week.
For responsible gaming support and self-exclusion requests, please visit the Responsible Gaming page directly.
Get Started
Registration on Mailbet takes just a couple of minutes. Deposit via bKash or Nagad, explore sports betting and games, and enjoy a platform built for players in Bangladesh.