Legal
At Mailbet, your privacy is not an afterthought — it is built into how we operate. This Privacy Policy explains exactly what personal data we collect when you use the Mailbet platform, why we collect it, how we store and protect it, and what rights you have over your own information.
Mailbet never sells your personal data. We collect only what is needed to run your account and keep it secure.
How We Protect You
Mailbet does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data belongs to you. We share it only where strictly necessary — such as with payment processors or identity verification providers — and only to operate your account properly.
All data transmitted between your device and the Mailbet platform is protected using SSL/TLS encryption. This means your login credentials, payment details, and personal information are encrypted in transit and cannot be intercepted by third parties.
Mailbet gives you meaningful control over your personal data. You can request access to the data we hold about you, ask us to correct inaccurate information, or request deletion of your account and associated data at any time by contacting our support team.
We collect only the personal data that is genuinely necessary to operate your Mailbet account, process your transactions, and comply with our legal obligations. We do not collect data speculatively or for purposes beyond what is described in this Privacy Policy.
If you have opted in to receive promotional communications from Mailbet, you can withdraw that consent at any time. Simply update your communication preferences in your account settings or contact support. We will stop sending marketing messages promptly after your request.
Mailbet's data practices are designed to meet recognised international data protection standards. We review our privacy practices regularly and update this policy whenever our data handling changes, so you always have an accurate picture of how your information is used.
This Privacy Policy applies to all users of the Mailbet platform, including the website at mailbet.vip and the Mailbet Android application. It explains how Mailbet collects, uses, stores, and protects your personal data, and what choices you have regarding that data.
By registering an account on Mailbet or using any part of the platform, you acknowledge that you have read this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, you should not use the Mailbet platform.
Mailbet takes privacy seriously. We understand that players in Bangladesh trust us with sensitive personal and financial information, and we treat that trust with the respect it deserves. This policy is written in plain language so you know exactly what is happening with your data — no hidden clauses, no vague language.
Mailbet collects personal data in several ways: directly from you when you register or use the platform, automatically through your use of the platform, and from third parties such as payment providers and identity verification services.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, verification process |
| Contact Data | Mobile number, email address | Registration form |
| Financial Data | bKash/Nagad number, transaction history, deposit and withdrawal records | Payment processing |
| Technical Data | IP address, device type, browser, operating system | Automatically via platform use |
| Usage Data | Pages visited, bets placed, games played, session duration | Automatically via platform use |
| Communications Data | Support chat logs, email correspondence | When you contact support |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming purposes and with your explicit consent.
Mailbet uses your personal data only for the purposes described below. We do not use your data for any purpose that is incompatible with these stated purposes without first obtaining your consent.
Mailbet processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:
Mailbet does not sell your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
Mailbet uses cookies and similar tracking technologies on the website to improve your experience, keep you logged in, and understand how the platform is being used. Cookies are small text files stored on your device when you visit the site.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Keep you logged in, maintain session security, process transactions | No — required for the platform to function |
| Functional | Remember your preferences such as language and display settings | Yes — via browser settings |
| Analytics | Understand how players use the platform to improve performance | Yes — via cookie preferences |
| Security | Detect suspicious activity, prevent fraud and unauthorised access | No — required for account security |
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the Mailbet platform, though some features may work less smoothly. The Mailbet Android app uses equivalent device-level tracking technologies governed by the same principles.
Mailbet retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The specific retention periods that apply are set out below.
After the applicable retention period, your personal data is securely deleted or anonymised so that it can no longer be linked back to you.
Mailbet implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
As a Mailbet player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting our support team at [email protected].
Request a copy of the personal data Mailbet holds about you.
Ask us to correct any inaccurate or incomplete personal data.
Request deletion of your personal data, subject to legal retention requirements.
Ask us to limit how we use your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests, including direct marketing.
Mailbet will respond to all data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing your request. If we are unable to fulfil a request due to legal obligations, we will explain why.
The Mailbet platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the Mailbet platform in any way.
If Mailbet becomes aware that personal data has been collected from a person under 18, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on Mailbet, please contact us immediately at [email protected].
The Mailbet platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to the Mailbet platform. When you follow a link to a third-party site, that site's own privacy policy will apply, and Mailbet is not responsible for how that site handles your data.
We recommend reviewing the privacy policies of any third-party services you use in connection with your Mailbet account, including your mobile payment provider.
Mailbet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.
For significant changes that affect how we use your personal data, Mailbet will notify registered players by email or via an in-platform notification before the changes take effect. Your continued use of the Mailbet platform after any update constitutes your acceptance of the revised Privacy Policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how Mailbet handles your personal information, please get in touch with our support team. We are available around the clock to help.
For responsible gaming support, self-exclusion requests, or deposit limit settings, please visit the Responsible Gaming page.
Get Started
Mailbet is a licensed betting platform built for players in Bangladesh. Register in minutes, deposit via bKash or Nagad, and enjoy sports betting and games with same-day payouts — all on a platform that takes your privacy seriously.